About Digital Growth Experts · Sydney, Australia
Most agencies sign you up and forget you. We built this one so that never happens to you.
Ten years in, most of the accounts we take over come from an agency that stopped working them. Here is who we are, how we run an account, and the three rules we keep: one named person on your account, plain English reporting every month, and no lock-in contract holding you here.
Free · No obligation · You keep the findings
Google reviews
“Days after they took over, the phone was ringing with quote-ready jobs.”
Hastin Sayansi, Owner
“More enquiries every week, at a lower cost per lead than we used to pay.”
Mohammed Shaheen, Owner
“We went from no enquiries at all to enrolment forms landing every week.”
Childcare Director
“Brand new firm. The site they built started bringing in clients straight away.”
Mervat Sayed, Owner
“Nowhere on Google to page one in three months — and the bookings followed.”
Hala, Owner
“I’ve used other agencies. These are the first whose ads and SEO actually work.”
Alex Kabbout, Owner
“Toughest niche in Sydney, and they’ve got us showing up and getting the calls.”
Adam Jaafar, Owner
Who we work with
The Google Ads & SEO behind 200+ growing Australian businesses
Certified & partnered with
The honest bit
Agencies sell you with their best person… then hand you to nobody.
The pitch is sharp. The onboarding call is warm. Then month two arrives, the person who sold you has four new prospects to chase, and your campaign sits untouched while the invoice keeps clearing. Nine months later you are paying for keywords you never approved and a report nobody reads.
None of that is an accident. Most agencies are built to sell accounts, not to run them.
We are built the other way around, and the three rules below are how we keep it that way.
One person, named
Whoever audits your account is whoever runs it. You get a direct line to them, and the work stays in house in Australia.
Reporting you can read
Every month: what we did, what it cost, what it brought back in calls and enquiries. No black box, no jargon.
Nothing locking you in
Month to month, with measurable progress inside 30 days or your money back. You stay because the work pays for itself.
Free · No obligation · You keep the findings
Know the signs
How do you know your agency has forgotten you?
Your agency has forgotten you when the reports stop changing, the enquiries stop growing, and nobody has touched the account in 30 days. There are 5 signs, and most owners who call us recognise at least 3 of them.
- 01 The same report, every month Same charts, same commentary, new date on the cover. A report that never changes is a report nobody wrote. Ours names what changed, what it cost and what came back.
- 02 An account manager you have never met The person who sold you the retainer left after onboarding. Since then your account has passed through two junior staff and a contractor overseas, and nobody told you.
- 03 Rankings for words nobody buys on Position one for a phrase with 20 searches a month looks good in a slide. It sells nothing. Real local search work targets the terms that end in a phone call.
- 04 A Google Ads account on autopilot Broad match left running, search terms never reviewed, budget spent on job seekers and competitors. An unmanaged account still spends every dollar. We review search terms every week.
- 05 A contract that renews itself Twelve months minimum, 30 days notice, auto renewal buried on page four. Lock-in contracts exist to protect the agency from the day you notice nothing is happening.
“Our last agency just set and forgot the account. These guys actually manage it. We’re getting more wardrobe enquiries every week at a lower cost per lead, and I can finally see exactly where every dollar goes.”
How we work
Six things that keep your account from going quiet
- 01 An audit before anything is billed We look at your ads, your rankings and your website first, then tell you where the leads are leaking. The findings are yours to keep, whether you hire us or not. See what the free SEO audit services include.
- 02 One named person on your account The person who audits your account is the person who works on it. You get their direct line, not a ticket queue. Nothing is outsourced offshore.
- 03 Reporting in plain English Every month you get what we did, what it cost, and what it brought back in calls and enquiries. No acronyms, no 40 page PDF written by a tool.
- 04 Month to month, always No lock-in contracts and no auto renewal. You stay because the work pays for itself. That single rule keeps us honest more than any promise on a page.
- 05 The whole path, not one slice of it Rankings that land on a slow website waste the click. We run search, ads and the page they land on together, which is why the build, the code and the campaigns all sit in the same team.
- 06 Work shaped to your industry A dental practice, a wardrobe factory and a law firm buy leads in completely different ways. The plan changes with the sector, the budget and the size of the market you sell into.
Ten years of not being the agency that disappears
- Australian businesses we have grown
- 200+
- Clients who stay with us year on year
- 95%
- Average rating across our Google reviews
- 5.0
- Lock-in contracts
- 0
What we do
One team for search, ads and the website they land on
- 01 Google Ads Qualified leads this week, not just clicks. Campaigns built around phone calls and enquiries.
- 02 Local SEO Show up first when nearby customers search for what you sell: maps, reviews and rankings.
- 03 Website Design Fast, mobile-first websites built to earn trust and turn visitors into enquiries.
- 04 Technical SEO Crawl errors, slow pages and broken indexing fixed, so the rest of the work can rank.
- 05 Content Marketing Pages that answer what your customers actually search for, then bring them back.
- 06 Link Building White-hat links from real Australian sites, earned one at a time and reported openly.
About the agency
Who is Digital Growth Experts?
Digital Growth Experts is an Australian digital marketing agency that runs Google Ads, SEO and website builds for local and national businesses. The agency started in Sydney in 2016 and now works with more than 200 businesses across Australia. Every account is run in house by the same team that audits it.
The business exists because of one pattern we kept seeing. Owners were paying a retainer for 12 months, receiving an automated report, and having no idea whether the money produced a single phone call. We took those accounts over, showed the numbers honestly, and kept the ones that worked.
Why do agencies stop working an account?
Agencies stop working an account because the money is made at the sale, not in the service. Winning a client costs a commission once. Servicing that client costs hours every single month. When an agency grows faster than its team, the hours quietly stop and the invoices carry on.
The 12 month contract is what makes the maths work. It buys the agency the better part of a year before you can act on what you have noticed. We removed the contract so that trade is off the table, which means the only thing keeping your account active is the work itself.
How does Digital Growth Experts run an account?
We run an account in 4 steps: audit the current setup, fix what is losing money, grow what is earning, and report on both every month. The audit is free, comes back within 48 hours, and the findings are yours to keep.
What happens after the audit depends on where the leads are leaking. A business with strong rankings and a slow, dated site needs a rebuild before it needs another blog post. A business that Google cannot crawl properly needs the technical work done first. A business that needs enquiries this week starts with paid search while the organic work compounds behind it.
Which businesses do we work with?
We work with 3 kinds of business: local service businesses, online stores, and multi location or B2B companies. Trades, clinics, law firms and brokers work the map pack. Retailers use ecommerce SEO services to get products found. Larger operators use enterprise SEO services, B2B SEO services and international SEO services to grow across markets.
Sector matters more than size. Dentists, physios, podiatrists, electricians, plumbers, accountants, mortgage brokers, childcare centres and real estate agencies each buy leads differently, so the plan differs too. Our industry-specific SEO services page sets out how each one is handled, and small business SEO services covers the smaller budgets.
Where does Digital Growth Experts work?
Digital Growth Experts works across Australia from a Sydney base, with clients in every capital city. Local search is where the geography counts, so each market has its own page: SEO Sydney, SEO Melbourne, SEO Brisbane, SEO Perth, SEO Adelaide and SEO Canberra.
Western Sydney is our closest market and our busiest. We run campaigns for businesses in Parramatta, Liverpool and Bankstown, including Google Ads Parramatta and website design Liverpool. Phone calls are answered in Australian business hours by the people doing the work.
Still with an agency that has gone quiet?
Send us the login. We will tell you what has been done in the last 90 days, what it earned, and what we would change. You keep the findings either way.
Find out what your current agency has been doing.
We will go through your ads, your rankings and your website, then hand you a straight answer on where the leads are leaking and what it would take to fix. The findings are yours to keep, whether you work with us or not.
No obligation · No lock-in contracts